Returns Policy

Freestyle Feet is proud of the products it sells and recommends and have personally tested them in the clinic. If by chance you aren't satisfied with our products or there is a manufacturing fault, you can return the product. Once we have received the product, a refund will be applied to the card, PayPal account or payment method from which payment was taken.

Please email us at to advise of any returning product with a description of the reason for the return. Then return the product at your expense within 60 days of purchase for a refund (excluding postage and handling) to:

Freestyle Feet
453 Auburn Road
Hawthorn VIC 3122


Please note: many financial institutions take between 3-5 working days to process refunds into your account.

If you are in anyway unsure if any of our products are suitable for you and any condition you may have, please seek advice from your healthcare professional before using any Freestyle Feet product to ensure safety and suitability.

Please note: that there can be minor inconsistencies in the Product/s. This is normal. By using the Product/s you accept the terms and conditions of use outlined herein.